First Aid Today services all businesses large and small, whoever requires first aid kits, refills and supplies. First Aid Training, health and safety training for their team.
First Aid Today offers professional customer focused business support to SME'S across the North East.
Helping all Businesses to become Compliant in First Aid, Health & Safety, Staff Training and Personal Development.
The services provided aim to help the everyday challenges faced by the new business start ups, supporting all aspects of health & Safety training, First Aid supplies and PPE services.
Training is offered in an open workshop environment or in house.
We do like to deliver the personal touch but have a lot of clients across the UK who buy direct and as a result we do a lot of business over the Internet.
We have Customer service managers across the UK, so we can pass on your details to them and get them to come see you at a time to suit your business.
If you have any questions you can phone, email us and we will respond.
First Aid Today will not lie to you and say we are the cheapest or even the most expensive. We have selected the best products in the industry that offer you excellent value for money. We won’t supply cheap plasters that become unstuck, or cause skin allergies. We will supply quality products approved and fit for the purpose. Our buying team explore every avenue and source only the best for our customers. But we do guarantee you get the best possible service available. If you’re not happy we actually want to know!!!
We enjoy knowing we are not perfect, but you know what?
We do offer excellent customer Service, We are Passionate about people, Passionate about our offerings and services, Passionate about helping you to help your business.
With our regular service of re-visits every 12 weeks we can guarantee you will not be dissatisfied.
We prefer customer to tell us the things that are not great and give us the chance to change this….
Size does not matter, what is important you get the quality service you would expect as our customer. We are a strong team, experienced in all aspects of first aid and health and safety, customer service so we are confident we will not let you down.
The Business started in summer 2007 and grown in strength:
We have 9 First Aiders and have the ability to offer 108 staff, First Aid Training every week.
We have thje resources and facilities to now offer 180 First Aid Training Courses in 'First Aid At Work as of April 2010
We are now delighted to provide you with a further 2 Retail Trained staff with collectively 50 years in Retail Management and Customer Service - Delivering 4 work shops a month on “Sales, Selling, Complaints Management and Marketing and Merchandising”
At First Aid Today we are experts in what we do, we know what we have to offer and the correct product knowledge to support your business needs.
The best part of our business is we Love what we do, offering a passionate, enthusiastic approach to you our customers.
First Aid Supplies, Medical Supplies, Refills, Signage and Training we will provide it all......
We take what challenges you are looking to solve, prescribe the right solution and ensure your business maintains a clean bill of health.
We make sure we follow this up with a review on your progress ensuring that the problems do not reoccur.
We act on the feedback given both positive and constructive and implement this to further grow and development with you and our customers.
First Aid Today services all businesses large and small, whoever requires first aid kits, refills and supplies. First Aid Training, health and safety training for their team.
First Aid Today offers professional customer focused business support to SME'S across the North East.
Helping all Businesses to become Compliant in First Aid, Health & Safety, Staff Training and Personal Development.
The services provided aim to help the everyday challenges faced by the new business start ups, supporting all aspects of health & Safety training, First Aid supplies and PPE services.
Training is offered in an open workshop environment or in house.
We do like to deliver the personal touch but have a lot of clients across the UK who buy direct and as a result we do a lot of business over the Internet.
We have Customer service managers across the UK, so we can pass on your details to them and get them to come see you at a time to suit your business.
If you have any questions you can phone, email us and we will respond.
First Aid Today will not lie to you and say we are the cheapest or even the most expensive. We have selected the best products in the industry that offer you excellent value for money. We won’t supply cheap plasters that become unstuck, or cause skin allergies. We will supply quality products approved and fit for the purpose. Our buying team explore every avenue and source only the best for our customers. But we do guarantee you get the best possible service available. If you’re not happy we actually want to know!!!
We enjoy knowing we are not perfect, but you know what?
We do offer excellent customer Service, We are Passionate about people, Passionate about our offerings and services, Passionate about helping you to help your business.
With our regular service of re-visits every 12 weeks we can guarantee you will not be dissatisfied.
We prefer customer to tell us the things that are not great and give us the chance to change this….
Size does not matter, what is important you get the quality service you would expect as our customer. We are a strong team, experienced in all aspects of first aid and health and safety, customer service so we are confident we will not let you down.
The Business started in summer 2007 and grown in strength:
We have 9 First Aiders and have the ability to offer 108 staff, First Aid Training every week.
We have thje resources and facilities to now offer 180 First Aid Training Courses in 'First Aid At Work as of April 2010
We are now delighted to provide you with a further 2 Retail Trained staff with collectively 50 years in Retail Management and Customer Service - Delivering 4 work shops a month on “Sales, Selling, Complaints Management and Marketing and Merchandising”
At First Aid Today we are experts in what we do, we know what we have to offer and the correct product knowledge to support your business needs.
The best part of our business is we Love what we do, offering a passionate, enthusiastic approach to you our customers.
First Aid Supplies, Medical Supplies, Refills, Signage and Training we will provide it all......
We take what challenges you are looking to solve, prescribe the right solution and ensure your business maintains a clean bill of health.
We make sure we follow this up with a review on your progress ensuring that the problems do not reoccur.
We act on the feedback given both positive and constructive and implement this to further grow and development with you and our customers.
This course is ideal for smaller workplaces that present few health and safety risks.
Who should attend?
Nominated emergency first aiders, or anyone wanting a comprehensive one day first aid.
What you will learn?
Basic life saving first aid and workplace health and safety regulations.
Course content
Health and safety (first aid) regulations
Managing an incident
The priorities of first aid
Treatment of an unconscious casualty
Resuscitation
Shock
Choking
Seizures
Bleeding
Common workplace injuries.
Course duration
There is no mandatory list of items to put in a first-aid box. It depends on what
you assess your needs to be. As a guide, where work activities involve low hazards,
a minimum stock of first-aid items might be:
a leaflet giving general guidance on first aid at work: your questions answered
20 individually wrapped sterile plasters (assorted sizes), appropriate to the type
of work (you can provide hypoallergenic plasters, if necessary);
two sterile eye pads;
four individually wrapped triangular bandages, preferably sterile;
six safety pins;
two large, individually wrapped, sterile, unmedicated wound dressings;
six medium-sized, individually wrapped, sterile, unmedicated wound dressings;
Once an assessment of first aid needs has been carried out, the findings can be used to decide what first aid equipment should be provided in the workplace. The minimum level of first aid equipment is a suitably stocked first aid box.
Once an assessment of first aid needs has been carried out, the findings can be used to decide what first aid equipment should be provided in the workplace. The minimum level of first aid equipment is a suitably stocked first aid box.
If mains tap water is not readily available for eye irrigation, at least one litre of sterile water or sterile normal saline (0.9%) in sealed, disposable containers should be provided. When the seal has been broken, the container should not be reused. The container should not be used beyond its expiry date.
If you have employees who travel regularly or work elsewhere, you should provide first aid provisions for them?
Employers are responsible for meeting the first aid needs of their employees working away from the main site.
Employers’ assessment of first aid needs should determine whether:
those who travel long distances or are continuously mobile should carry a personal first aid box;
special arrangements need to be made for employees who work in remote areas; and
to provide other means of summoning help, such as a mobile phone, for employees who work alone.
How do the Health and Safety (First-Aid) Regulations 1981 relate to first aid provision in schools?
Employers are responsible for the provision of appropriate first aid equipment and facilities and trained first aiders in respect of their employees – this includes schools, as they are workplaces.
However, the Regulations do not oblige employers to provide first aid for anyone else.
Nevertheless, HSE strongly encourages employers to consider others when carrying out their assessment of first aid needs and to make provision for them.
All first aid boxes must have a white cross on a green background. Similarly, first aid rooms should be easily identifiable by white lettering or a white cross on a green background.
Where should I put them?
The signs should be placed where they can be seen (not obstructed from view) and easily identified.
There is no definitive answer. It will largely depend on the outcome of your assessment of first aid needs depending on the nature of the work carried out and number of employees.
It is very unlikely that any action would be taken against a first aider who was using the first aid training they have received. HSE cannot give any specific advice on this issue as it has no expertise in this area and it does not fall within HSE’s statutory powers.
It is recommended that you seek legal advice, or advice from your employer’s insurance brokers on whether their policies cover first aiders’ liability.
If you have identified that your workplace needs first aiders, they must have completed a first aid at work course provided by an HSE approved training organisation.
First Aid Today / HSE cannot give specific advice on this issue.
It is not an area in which HSE has any expertise, nor is it something which falls within First Aid Today / HSE's statutory powers.
You could seek legal advice, or advice from your insurance brokers on whether the employer’s liability insurance policy covers first aiders’ liability.
HSE recommends that it is good practice to provide your first aiders/ appointed persons with a book in which to record incidents that required their attendance. The information kept can help you identify accident trends and possible areas for improvement in the control of health and safety risks. It can also be used for reference in future first aid needs assessments.
This record book is not the same as the statutory accident book though the two could be combined.
There is a legal requirement to report accidents and ill health at work. Information on the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995 is given in the HSE leaflet RIDDOR Ring and Report
Training comes in many forms, from our experience it is up to the customer to tell us their needs wants and desires.
We will probe this out of you with a Training needs Analysis, however the structure will always be there, it just needs tweaking to suit your industry Business or Culture.
It should be emphasized that training is a two-way process, involving employee responsibility to the employer as well as vice versa.
Training for health and safety should foster and encourage safety considerations for oneself and others.
Training also provides an opportunity for discussion and review of the company safety arrangements. As well as instruction in national, local and organizational regulations, it should make employees more aware of their organizational role and feel free to discuss/criticise the training given and their individual needs.
From April 1, retailers will have to better educate their store employees on the correct procedures and use of personal alarms.
Under the tough new regime they will have to prove a genuine incident is in progress, or has taken place or the stores face losing their police response.
The existing policy stipulates that two false alarms will result in having their automatic police response withdrawn for up to three months.
Under the new amendment, they will also have to demonstrate to their local police that they have the right verification or 'intervention' technology in place in order to get their officer response back.
